2694 Durham-Chapel Hill Blvd., Durham, NC - Phone: 919.489.3944
Open 7 days a week from 7:30 am to 8 pm
Foster's Market of Chapel Hill is now The Root Cellar - Phone: 919.967.3663

Customer Service

You may contact our Customer Service Department at: (919) 489-3944 and we will be happy to help you with any questions or concerns you may have. We are available Monday through Friday from 9 am to 5 pm EST. Send email to: customerservice@fostersmarket.com

Foster’s Market Guarantee
If for any reason, you are not completely satisfied with your purchase at Foster’s, return it with a proof of purchase. Foster’s will replace it, exchange it, issue a credit or refund your money. It’s that simple.

Your satisfaction is guaranteed – 100%.

Shipping Information

Foster’s Market Corporate Headquarters are located in Durham, North Carolina. Orders shipped via UPS can be tracked online. All in-stock orders should be received within 7-10 business days. Our apologies, but at this time, we only ship to the 48 contiguous United States.

Expedited Delivery: Expedited delivery options are available Monday-Friday for orders to the 48 contiguous states only. Saturday and Sunday are not considered delivery days. Two Business Days/$45.00 and Next Business Day/$65.00. Expedited orders must be received by 2:00 pm ET and are guaranteed for in-stock items only. Sorry, not all items are available for expedited delivery. For delivery to a PO box, please call Customer Service.

In order to better serve you, please provide us with your telephone number in case we need to clarify your order. To place an order call (919) 489-3944, use our online ordering, or visit our Durham store.

Standard Shipping Charges
Merchandise Total Delivery Charge
(Per Shipping Address)
Any price (gift cards only) $6.95
Up to $39.99 $9.25
$40.00 – $79.99 $13.00
$80.00 – $200.99 $19.50
$201.00 and over 11%

Expedited Shipping Options:

  • UPS 2nd Day for an additional $45.00
  • UPS Next Business Day for an additional $65.00
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2694 Durham-Chapel Hill Blvd., Durham, NC - Phone: 919.489.3944
Open 7 days a week from 7:30 am to 8 pm
Foster's Market of Chapel Hill is now The Root Cellar - Phone: 919.967.3663